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Council asked to review bin policy

Thursday May 26 2016

There have been complaints from residents about the charge There have been complaints from residents about the charge

PRESSURE will be put on Barnsley Council to review its policy of charging £20 to have wheelie bins replaced following complaints.

The charge is not for the bin itself, but for delivery, as that is the only way residents can obtain new bins following a decision to stop collections from the Smithies depot due to safety reasons.

However, the cost of replacement has angered some residents, who have claimed their bins were damaged when they were emptied, leaving them to pay for damage they did not cause.

Councillors representing the two Penistone wards on Barnsley Council are to ask that the situation is reviewed.

Coun Ann Rusby, who is a member of Penistone Town Council, said: “Waste bins have become broken through no fault of residents. The council is now telling residents they are responsible for paying £15 delivery for a new bin. Some people are quite vociferous in their objection to paying."

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Reply Posted by linda on Thursday May 26 2016 at 11:14
y does people paid they coucil tax for and people are on low income they going to dump rubbish any where every where you go they got rats

Reply Posted by Ackerman on Thursday May 26 2016 at 11:37
There was nothing wrong in going to the Smithies Depot and picking your free bin up. Just another way to make money as £15 delivery is very expensive for something you already paid for via Councl Tax.

Reply Posted by Ray on Thursday May 26 2016 at 13:27
Someone rightly so said that if collection at smithies lane was no longer viable due to safety concerns with traffic (even though the staff manage) then it should be made available somewhere else - someone mentioned the dumpit - which is right next door.

BMBC have absolutely no joined up thinking at management level. Which amazes me as we pay top whack for senior staff who according to sir steve is the "going rate".

The combination of some right bloody scrubbers who live here and council attitudes to waste management are turning our green borough into a right dump.

Reply Posted by anon on Thursday May 26 2016 at 11:42
I moved to my home 6 month ago and it had no bins. I paid £15 to have them all delivered. After a spate of bin wars for the las 2 month - they pinch my bin, I pinch it back etc, I have just had to fork out another £20 to have one delivered! So in my are it has gone upto £20 - robbing gits x

Reply Posted by Rachael on Thursday May 26 2016 at 12:07
I had to get a new bin last week and was charged £20 for delivery in Barnsley.

Reply Posted by nicola on Thursday May 26 2016 at 12:30
I'm not happy i had my Bins taken from my garden when phoning the council so i could collect one they said they had to charge me now for delivery even that its not my fault. why should i pay for the bin when it was stolen for me NOT HAPPY

Reply Posted by Vicky on Thursday May 26 2016 at 12:39
I too was charged £20, not £15 as stated and didn't get the white paper bag or large bin as I ordered :(

Reply Posted by Mr Reality Check on Thursday May 26 2016 at 13:13
My lid was broken and swallowed into the machine, I called for a replacement lid to be fitted to be told that it would cost me. I advised that I didn't require a new bin, just the lid replacing - it took 3 phone calls and a spate of excuses and bad advice from the operators to get the bin fixed.

I was told that the service is already run at a loss - to which I advised that the poor financial management of the department was not a legitimate excuse for me to incur cost.
Some of the advice I was given included "putting some wood on top to cover the bin" - after I advised that I would look to recover cost of damages if I hurt my back trying to pull the bin when it filled with water (from the rain).
I also advised that I would not be held accountable for the "wood" blowing off and striking other stakeholders i.e. the mail man and or the bin men - the response to this was "well put a brick on top of the wood" - to which I advised that I have small children and common sense and that this advise is down right stupid.
The whole fiasco took much more effort and resource than it should have to resolve, in the end the council did send someone out to attach a new bin lid. The emotional damage this has caused me is irreparable - I have no social life or friends anymore and its all because the BMBC bought a load of bins that aren't robust enough to withstand daily use...... YOU MONSTERS!

Reply Posted by Steven James on Thursday May 26 2016 at 18:13
Run at a loss?

They must get HUNDREDS of THOUSANDS of POUNDS every year from the aluminium they get given for FREE by US recycling for THEM!

Not in this house as I give all my aluminium cans to the community garden who recycle them for the CG project.

Reply Posted by Ray on Friday May 27 2016 at 14:32
Course it's ran at a loss, all public organisations are. The public give money, they spend it. Dunno why BMBC are trying to show themselves as being some corporate entity, I think it's because the top tier management pay themselevs similar wages to performance related professions like banks. If this was true however Sir Steve and they were paid on performance he would be lucky to take home a handful of bent bottle tops for his contribution.

Reply Posted by thegrimreaper on Friday June 3 2016 at 11:41
perhaps you would benefit from some counciling

Reply Posted by Shaun on Thursday May 26 2016 at 13:47
Shame on the council trying to get money out of peoples pockets like this,just because they have a shortfall in funds.

Reply Posted by Simon on Thursday May 26 2016 at 15:05
It's not £15 it's £20 cause I just moved and had to get 3 new bins delivered, why do we pay council tax and still have to have bins charged for if we need ones that should be provided when you move into a new property

Reply Posted by Ada on Thursday May 26 2016 at 15:22
Methinks there is " funny buisness " going on here? Everybody posting on here say they are told, £15 yet when delivery is made its £20!!! Do or did you people get a proper receipt? With correct logo ect or not? Is someone making a crafty fiver??? It's disgraceful any way, its the lazy bin men who fling around the bin, that are at fault. They dont give fig where it lands once its empty!! And its us daft sods that pick up the bill! Oh for the days of the metal bins and the jolly chaps that came and emptied them? Took them from your back, emptied them AND put them back!!

Reply Posted by Me on Thursday May 26 2016 at 16:35
I agree Ada... I remember when the bin men collected from the back garden.. emptied and returned to the back garden !! oh and closed the gate... and if you had a bit extra they were happy to throw it in the wagon... Bring back the old days ....

Reply Posted by Peter Austin on Thursday May 26 2016 at 16:39
This seems like another money making scam from BMBC, charging £20 not the £15 quoted is outrageous. Councils are constantly coming up with new ideas on how to milk the public cash cow.

Reply Posted by Naughtynorman on Thursday May 26 2016 at 18:51
Absolute disgrace. The UNDUE care and attention the operatives show towards what is essentially is our property is appalling. I have personally seen them letting bins fall into the machine to be destroyed, without notifying the bin owner. I myself put out the brown bin in perfect condition only to return from work later that day to see the lid hanging off. Barnsley council should listen to customers concerns seriously instead of trying to make further money out of us.They should also check on the shoddy work of their staff. And change their supplier
I agree with others, we should be able to pick up new ones free of charge from a central point.
I bet sir Steve doesn't have to pay a delivery charge!!!!!!!!

Reply Posted by avril on Thursday May 26 2016 at 19:31
About time too I have a big black bin and a small black bin as there 5 of us in our house. I was given my small black bin and the fist time it went out to be emptied it went on back of truck in one Pease and came back to me with a split on it and I call to complain to be told 15 pound for a new and it was the dust bins men fault it got a split in it I've not had it replaced as I won't pay for it to be cya he's seen as it wasn't my fault

Reply Posted by W Greenman on Thursday May 26 2016 at 21:05
The charge is £20 not £15, the bins are poor quality bin and they break when they are being emptied. I changed my green bin at Smithies depot about a year ago and it is broken again and I don't see why I should pay £20.

Reply Posted by Bridie O Brien on Friday May 27 2016 at 07:53
Well we can change all this at the next May Elections by electing people to the council who will have the interest of the electorate at heart

Reply Posted by Ray on Saturday May 28 2016 at 11:51
But we won't

Reply Posted by Caz on Friday May 27 2016 at 08:40
My blue bin got stuck in bin wagon last week made a right mess no will I be paying to replace it

Reply Posted by Charlie on Friday May 27 2016 at 08:53
The problem isn't the cost it's self it's the fact we pay council tax for these sorts of issues and they hypocrisy that for 'health and safety' you can't collect a bin yourself but you can go and walk on the same patch of land as long as you don't ask for a bin because that's a 'health and safety breach '

Reply Posted by spike on Friday May 27 2016 at 10:00
My auntie who is a pensioner and disabled has moved into a bungalow and has had to pay £20 to have bins delivered because there was 3 bins missing when she moved in. disgusting charges for the elderly and infirm.

Reply Posted by spike on Friday May 27 2016 at 10:01
Its £20 not £15

Reply Posted by Robdought on Saturday May 28 2016 at 13:22
Why should council tax payers have to pay to replace bins particular the ones that are split due to wear and tear bashing against the bin wagon site.

And the amount of throwing about the bin men themselves do on the Job.

Let's get this right as residents we have to recycle all our rubbish papers tins bottles and garden waste etc.

We then have to take our bins out in front of the kerb the night before collection. The next thing the council will have us lifting the rubbish into the back of the wagon ourselves.

When I was a kid the bins were made of metal situated in the back garden a bin man would come and collect the rubbish mainly full of ashes carry the bin to the library empty it and fetch the bin back into the garden.

Not throw it in he middle of the path so mothers children and people in wheelchairs could not get past.

I have a solution I'm happy to collect everybody bins from the council and delivery them to the residents for £6 per delivery. And donate one pound every delivery to Barnsley Hospice.

I would make a small profit after diesel and running costs and our devoted Hospice would benifit financially.

Finally no one should have to pay for replacment bins at all.However if we are forced to pay an amount then let it be reasonable.

Reply Posted by brian on Sunday May 29 2016 at 18:15
They quote safety reasons at the depot as being the reason yet they allow the public to drive in and pick up road chippings from the site. I agree with the poster who said they could be collected from the dumpit site.This is just a scam to extort more money from council tax payers.

Reply Posted by ruby on Tuesday May 31 2016 at 10:11
It's elf and safety, the HSE wouldn't say it was dangerous they would just advise caution. In other words it's a complete kop out.

Having been to pick my bin up you basically have to walk through a carpark, the walkways have been spraypainted so you don't wander into the middle of the road and you just have to go to the office to pick them up.

Reply Posted by pensioner on Monday May 30 2016 at 19:33
let Roy Miller deliver or pay for a replacement bin as it was his idea to have all these recycle bins which would save the council money.