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Warning Issued As Kids Rack Up App Game Bills

Tuesday February 4 2014

PARENTS have been warned to be on the lookout for games that open in phone apps and tempt children to 'buy' extras.

Barnsley's Citizens Advice Bureau is pushing a call from the Office of Fair Trading which has given the gaming industry two months to clean up its act after complaints rocketed.

A spokesman said: “Parents can find themselves footing unexpected bills after their children accidentally rack up costs through in-app games.

"One father came to Citizens Advice for help after his son ran up charges of £200 because the free app game he was playing charged for extras.

“Many families will find it difficult to cover these surprise costs.“

The new advice page from Citizens Advice recommends checking your payment settings and getting to grips with how the app works and where costs may be. Click here for info. 

Have you even been caught out by charges in games for extra lives or boosters? Comment in the box below.

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Reply Posted by Braincell on Tuesday February 4 2014 at 17:33
Hows about parents actually be responsible and dont give their "children" upto date phones that can incur these kind of charges. If you're gonna give your child a phone, make it something that is only capable of recieving calls/texts and making them.
People who buy their kids smartphones/iphones and what not are purely irresponsible and deserve the **** it brings with them.

Reply Posted by LV on Wednesday February 5 2014 at 18:24
My sister has my nephew's phone set up so she has to put her password in to access any downloads and any chargable extras! I don't see why it's so hard to do this for everyone else!! People who allow their children on these gadgets and games without any form of safeguards in place for instances such as this are idiots.

Reply Posted by Zoe Pell on Saturday February 8 2014 at 12:04
You can turn off in app purchases so this doesn't happen.