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News » WAB Debate

Would You Recommend Barnsley Hospital? A WAB Debate

Thursday April 4 2013

What do you think to the hospital? What do you think to the hospital?

WOULD you recommend Barnsley Hospital?

Its patients are being asked whether or not they would recommend it to their friends and family as part of a new initiative.

The hospital is taking part in the NHS-wide Friends and Family Test.

Patients will be given six choices of answer, ranging from ‘extremely likely’ to ‘extremely unlikely’, and will be given the chance to explain the reasons for their choice.

The hospital is asking the question alongside other short questions that form part of its means of gaining feedback from patients to help to continually improve services.

So what do you think of the hospital? Share your thoughts and stories below.

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26 Showing 26 comments

Reply Posted by anon on Thursday April 4 2013 at 11:36
unlikely they need to stop trying to thob ypung mums off we know when something is not reight with our kids im 20 next month so im not actualy that young. i took my daughter twise to their and got told my daughter had just got over a viral infecton and that she was too alert and lively to have anything wrong with her second time was rushed in for her passing blood and was told this happens with viral infections. . Finaly they tested her poo and she had picked salmonela up from somwere. . One thing i have learned tho is to trust your instinks i know it wasnt a viral infection iv had one and its never made me like that i could go on about everything they did and didnt do while she was in their care aswell but i would be hear a long time

Reply Posted by stupified on Friday April 5 2013 at 18:12
you say you're not that young, but I really fear for you're child. Please for her sake go back to school, learn how to spell and make sure you feed her food that is cooked. Salmonella is caused by undercooked chicken or eggs

Reply Posted by Sian on Thursday April 4 2013 at 11:37
I think the Barnsley hospital should concentrate on health and hygiene and also the length of time you have to wait and get more people seen to instead of taking your time

Reply Posted by Thom on Thursday April 4 2013 at 11:45
I think the main problem is being under staffed and over worked, not "taking your time". Some staff may take their time, but for the majority this is not true or fair.

Reply Posted by Thom Norman on Thursday April 4 2013 at 11:40
Yes. Yes I would.

Reply Posted by Charlotte Fox on Thursday April 4 2013 at 12:04
Yes I would defo recommend as when my daughter needed treatment they were fantastic :-)

Reply Posted by Guesty MCguest on Thursday April 4 2013 at 12:35
YES, as Thom says they are overworked, understaffed, constanly undermimed, they have unrealistic targets, management that is unresponsive a government that is ignorant. They then have to work with people that are rude and unhelpful and ungrateful all the while with a smile on their faces. They do a fantastic job.

Reply Posted by GB on Tuesday April 9 2013 at 13:31
Totally Agree, i have used Barnsley Hospital on many occasions and one of them life threatening, Sometimes you have to wait but so what, you should go to other countries and then you would soon change your mind.

Reply Posted by ericA boatham on Thursday April 4 2013 at 20:39
Yes would deffo recomend we been weston pk northern gen and barnsley been the best

Reply Posted by Jack W on Friday April 5 2013 at 09:46
I'd definitely recommend the hospital, always seen me in a timely manner and suited my needs!
The only quarrel i'd have personally would be the hygeine levels at times. But other than that keep up the good work!

Reply Posted by debz on Saturday April 6 2013 at 15:36
Yes i would ppl make me laff who slag barnsley hospital off tbh yes it has a handfull of staff that are non caring bt look at all the ones who do care who try and help get abused most of the time ... ive had good and bad expierences there and the good always out weigh the bad xxx

Reply Posted by sim on Saturday April 6 2013 at 21:51
I feel it is important to realize how lucky we are to have a health service and a hospital in Barnsley. we all have a right to expect and receive high standards of care.But If the government keep cutting the number of hands on staff available, waiting times to be seen will increase. The demands on the staff and health service have never been greater.on the whole the staff are friendly polite and caring,what a shame not all patients or public are the same and leave their manners at home.

Reply Posted by Sharon on Monday April 8 2013 at 10:45
I've had mixed experiences of BDGH. My mum was in ICU for 5+ weeks and the Drs/Nurses in there were amazing and nothing was too much trouble, they always took the time to explain everything and kept me informed of any changes. Mum was then moved onto Coronary Care, Wards 18 & 20.....where we were faced with nurses with a total lack of compassion, rudeness and basically a "couldn't be bothered" attitude. When asking for progress of mum's condition, I was made to feel like I was pestering the nurses, but on the Wards nobody told you anything. I appreciate they are under-staffed but surely in this profession, care and compassion should be essential or am I missing the point?

Reply Posted by Lee on Monday April 8 2013 at 11:31
I suffere with a condition called Ménière's disease. A balance disorder of the inner ear The ENT doctors just say its a condition that can be managed with salt diet and medication well let me tell you there's more to it then that it doesn't work nothing does so people in Barnsley that suffer with this condition are suffering not just from the symptoms from the public as well as Barnsley hospital don't take this condition seriously they put no awareness about it so we live on a regular basis with people hinting where drunk the ENT doctors are not educated on the condition and they need to start pulling there fingers out and finding better ways to treat this condition

Reply Posted by TJ on Monday April 8 2013 at 11:55
Yes I would. It annoys me how people can sit here talking bad about barnsley hospital when they have had one bad experience, if your not happy then go to a different hospital. Like any work place you have your bad and your good, and 98per cent of people are good, who care and do the very best of there ability, if patients and relatives wernt impatient and selfish and took a step back to realise that people miss breaks hold their bladder have the patience of a saint and even when they are having the worst day and are rushed off their feet still smile and give the general loving care that a patient needs. But these days people don't realise that a nurse cares to the best of there ability but on a ward it is not possible for one to one care. They are rushed off there feet and understaffed, this does not mean that the patient doesn't get the quality of care that is required. If your not happy go to a different hospital, and leave the patients who do appreciate a nurses time and effort and want to be cared for who arnt going to be rude to the staff impatient and nag. I my self understand that it is a worrying time when you are a ill and you do want to no what is wrong, I had the very best care and a little patience gets you a long way. Treat others as you would like to be treat. Have a little respect and have some manners, we are all only human.

Reply Posted by trusty on Tuesday April 9 2013 at 07:40
Wouldn't send my dog there!

Reply Posted by Karina Hare on Tuesday April 9 2013 at 13:18
I have been referred to BDGH several times and my daughter was admitted there last year. On all occasions I have found staff to be helpful, friendly and we have always come away fully informed and confident in the service they provide.

Reply Posted by anon on Tuesday April 9 2013 at 13:25
even tho my bad experience was 13 yrs ago its still raw as i lost my sister. i feel she wasnt given the care she needed and on christmas day she was in icu and i took the video camera in as anyone would film their loved ones opening presents on christmas day but was told by the manager that i was morbid! this really upset me as i didnt use it and really wish i had as we lost her not long after. there were loads of issues on the ward too but most upsetting was she kept telling staff she couldnt eat and when we cleared her locker we found mouldy food in a bag which she had hidden, how had they not found or smelt it. hope things have improved there now and i am sure plenty of people will have had lots of good experiences

Reply Posted by jess on Tuesday April 9 2013 at 13:42
Anon................unfortunately they haven't improved. People are having similar experiences today.
I am glad some people have good experiences but when you've had bad ones it is so hard to bear. I am from a good family, all working, polite, caring and kind, so some people on here need to thank their lucky stars that they were treat with respect, bad things don't only happen to Jeremy Kyle families.

Reply Posted by donna on Tuesday April 9 2013 at 14:02
When they leave an elderly women shouting for nearly an hour for the toilet and then leave her another hour sat in pee no i wouldn't. When the old woman suffered cardiac arrest the next day and then put in itu, what a horrible way to end her life if the couldnt have revived her. If I would have been well I would have helped her myself but was too ill, and staff attitude is repulsive. Busy or not politeness especially to patients, cost no time at all. Then when staff mock patients in the corridor, it makes my blood boil. It's just a joke. Would never be treated there not for a million pound. Hope they do read this. As they know who they are and they should be ashamed. Including the ward sister.

Reply Posted by *** on Tuesday April 9 2013 at 14:06
I went into labour with my first child at 27 weeks pregnant. I went to Barnsley hospital as I had a show and they sent me away saying it would b a water infection. So off I went in pain knowing deep down that this couldn't possibly be a water infection, either that I was was been pappy! The pain got worse so I went back again to deal with their stinking attitudes saying 'we have told you you have a water infection and that you will be able to pick up some medication from your doctors later' but I refused to just walk away again I new something wasn't right in the end they did an examination to realise I was 5cm dilated at 27 weeks pregnant. They did a scan a tried to stop my labour but nothing worked and I gave birth to a little boy (who is now a healthy 3 year old) while my baby was in scbu I had a fone call from a lady who worked at the hospital saying they had send my placenta away to see why I had gone into labour. It turned out that when they did the scan they should have seen that my placenta was coming away from the womb and cutting off my babies oxygen supply therefor my baby needed to be on the outside to have any chance of surviving. They never realised this and went ahead with trying to stop my labour. If what they were trying to do would have worked my baby would have died! The special care unit were fantastic I can't praise them enough but as for the labour suite and any1 who say me before he was born... Well my story says it all!

Reply Posted by Fred on Tuesday April 9 2013 at 15:52
Certainly not, Private all the way for me.
I would NEVER EVER go into a normal public hospital.

Reply Posted by Cheryl on Monday April 15 2013 at 20:09
Im with you all the way Fred, Certainly not. I wouldnt send an animal to that hospital.. Past experiences go a long way.

Reply Posted by Rita on Monday August 12 2013 at 16:32
Absolutely not, my mum spent 5 weeks in wards 22 and 23 and it seemed like one catastrophe after another. After she was discharged we wrote a letter of complaint which was 11 pages long! The hygiene was appalling and most of the staff showed very little compassion or interest in the patients, many of which were elderly or confused. Emergency buzzers, food and water was constantly put out of reach of the patients and much of our visiting time was spent tending to patients who were in distress or just plain hungry or thirsty. I would like to say that the staff was busy tending to other patients, however, they were usually in the staff room having a coffee and chatting or nowhere to be seen at all. Whilst we were there we saw patients having to wait for up to 15 minutes to be toileted, including one lady who had bowel cancer and was in agony, a lady’s cannula had become loose and painful, but when I informed a nurse about this he said she would have to wait until they did their rounds (this constitutes institutional abuse), beds being stripped from patients with Norovirus and the dirty sheets being put on the patients table, my mum given the wrong injection, tablets being picked up from the dirty floor and given to patients. In one instance a lady who was in the bed across from my mum had to ask another patient to find help as she was feeling very unwell and in pain and no one was answering her calls, no nurses could be found and after 4 agonising hours, the lady passed away, which was a devastating thing for the other patients to witness. When being discharged my mum had to wait in the cold dining room in a very uncomfortable chair for over 5 hours before they called for us to pick her up. They had not done any observations throughout this time and she had become upset and crying which they just ignored. After her discharge she had an appointment at with the Chest Clinic there to find out whether the diagnosis was cancer, a very traumatic experience in itself. However, we had to stand in the hallway as the clinic was so packed and wait for almost 6 hours before we saw the consultant. We insisted on a meeting with the managers to discuss these and many other matters but the stock excuse seemed to be “We usually give a very high quality service at Barnsley General”. Well not in this case!

Reply Posted by Maya on Monday March 17 2014 at 00:37
Ward 32 horrendous.The nurse in charge of the tablets had a nasty attutude.I have no idea when my next appointment is because it was dated 3.bu.And theres no phone number to ring.I was left with unclean bedding 2 days.And then i got sent home.The radiator banged very loudly most of the night.and i had to fill in the nurses with info about me because there was no comunication between nurses regarding what id had done and what i needed.

Reply Posted by sal on Friday April 4 2014 at 17:55
I WOULD NOT ADVISE ANYONE TO GO THERE. I only go because I DO NOT HAVE TRANSPORT TO GO ELSEWHERE. I do not travel well and can walk only limited distance. To be honest I HAVE HEALTH PROBLEMS but I set off into a panic whenever I NEED TO GO.

ipso Regulated