A NEW service has been introduced to make it easier for deaf people to communicate with the council and Berneslai Homes.
A new Video Relay Interpreting Service (VRS) is now available to Barnsley’s Deaf British Sign Language (BSL) users
The VRS service allows Deaf people to video call the council free of charge via a link on the council website. The video connects to a BSL interpreter who then phones the council to relay the conversation in real time.
The service is also available remotely, which means that Deaf people can have a face-to-face conversation with a hearing person - such as a council officer, and a BSL interpreter will then relay the conversation.
To access the service or for more information about the Video Relay Interpreting Service visit the Barnsley Council website.