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Customers Praise Stagecoach Services

Tuesday March 4 2014




A CUSTOMER survey has shown that 96 per cent of Stagecoach users would recommend its service to a friend.

The research exercise, which was carried out by the bus operator, was designed to listen to customers and use their feedback to shape local services in the town.

The survey - which showed that 99 per cent of those who have used Stagecoach services intend to travel with the company again - also saw high levels of customer satisfaction across the board.

Other areas which customers were happy with were the cleanliness of its vehicles and punctuality  of services.

Paul Lynch, managing director of Stagecoach Yorkshire, said: "The opinions of our customers are extremely important to us, which is why we place such great importance on our customer research and surveys."