Upload a photo Upload a video Upload an mp3 Upload an event

News » WAB Debate


Have Self-Service Checkouts Turned Us Into Thieves? - A WAB Debate

Tuesday February 18 2014




A FIFTH of shoppers admit to stealing £15 worth of goods every month at self-service checkouts, according to a new study.

One in five people admitted to bagging items they haven't paid for - with fruit and vegetables being  the most likely items to be taken and not scanned.

Over 50 per cent of people polled said they first started taking goods because they couldn’t get an item to register - and continued because they got away with it.

What do you think? Are you a fan of self-service checkouts or do they encourage theft? We'd love to hear your thoughts! Have your say below.

Leave a comment
comments powered by Disqus
29 Showing 29 comments

Reply Posted by Mick on Tuesday February 18 2014 at 16:14
Now that most people re-use there own bags rather than using free supermarket bags I would say it's quite easy to steal something at normal tills. No-one checks that the bags in your trolley are empty before they start scanning your shopping. There was a time when some shops didn't allow shoppers to take in big shopping bags.

Reply Posted by Aidan on Tuesday February 18 2014 at 19:02
well we do half the work of scanning and bagging our stuff so we should get something in return for doing the work!

Reply Posted by A Nonnie Mouse on Wednesday February 19 2014 at 16:09
Grow up Aidan - it's down to theiving idiots that things cost as much as they do and by cutting staff they are actually reducing overheads and keeping prices down. 1 staff member can monitor 10 self service tills compared to just 1 normal till.... 90 less wage costs?? No brainer really, they should throw the book at anyone caught stealing.

Reply Posted by Aidan on Wednesday February 19 2014 at 21:07
Barnsley is in crisis as it is with jobs, the last thing we need is more unemployed people due to companies replacing people with machines.

Reply Posted by Aidan on Tuesday February 18 2014 at 19:08
if they dont want this to happen then they should employ people instead of relying on other folks to do it for free, no thanks

Reply Posted by Nigel on Tuesday February 18 2014 at 19:34
They doing themselves out of club card points. Lol

Reply Posted by me on Tuesday February 18 2014 at 19:53
they are a good thing i av never stolen plz dunt tar everyone wi same brush of the who av knicked

Reply Posted by lauren on Tuesday February 18 2014 at 20:19
Never stolen anything in my life, never stolen from self check outs neither and I use them more than the people at til. How can people steal from them when it's done on weight.

Reply Posted by Leroy on Tuesday February 18 2014 at 21:35
Thieves are thieves no matter where they go. Supermarkets will have balanced the losses against staff cost savings. Theiving ba*****s should have their fingers cut off!

Reply Posted by STEVEO on Wednesday February 19 2014 at 09:35
Is replacing a person with an automated machine really a step forward?
These machines still need someone to "mind" them and someone to service them when the continually break down.
I hate them with a passion and refuse to buy anything from B&Q because of these stupid tills.

Reply Posted by Red Optimist on Wednesday February 19 2014 at 19:37
Well more fool you. You appear to be a man who rejects positive change.

Reply Posted by STEVEO on Thursday February 20 2014 at 06:50
SO replacing a human being with an automated machine is positive change then?
No in this case I most certainly think not.

Reply Posted by Someone who works in a supermarket! on Wednesday February 19 2014 at 11:51
Employ someone! We do that! Do u want the cost of your shopping reduced?! I think so.. So self scan is a way of reducing a cost! Shop lifting in a large supermarket is a 'victimless crime' my goodness your very knowledgable! The cost is covered by the customers!

Theft is still theft.. Either willingly, or the staffs fault or theft by consumption! Get some morals.

Reply Posted by susan on Wednesday February 19 2014 at 15:20
Self service is doing people out of jobs

Reply Posted by ME on Wednesday February 19 2014 at 15:28
I'm disgusted by people trying to justify themselves being a thief by blaming the shops for not hiring people....Your now better than a smack head stealing from a OAP to feed his habit....a thiefs a thice, I'm some country's they'd cut your hands off

Reply Posted by what above^^^^ on Wednesday February 19 2014 at 16:21
a thiefs a thice, I,m some country,s they;d cut your hands off.

More school for you and some Countries WILL cut your hands off for bad Grammar.

Reply Posted by lauren on Wednesday February 19 2014 at 19:22
Hahaha, love it, play with my dollies, looks like some one just chucked there dollies out of cot, Mitch baby, just because am right, plus is it anything to do with you what I comment on or what articles I comment on, it's a public website, not actually saying anything bad, just telling truth, that the comment about cutting hands off people for bad grammar is a load of shit, just like you love, hahaha some one punch my on nose like to see um try, flamming moron, grow up.

Reply Posted by lauren on Wednesday February 19 2014 at 19:22
Morgy not mitch

Reply Posted by sid on Wednesday February 19 2014 at 19:38
Less jobs available with these tills. Same with cash machines,its started at Barclay's, no real people around to serve us soon. Load of crap!

Reply Posted by Jack Cohen on Wednesday February 19 2014 at 22:22
Yes, it will happen, the machines will take over. The supermarket giants are masters in the way they sneak this kind of thing in.

Not that long ago supermarkets were not allowed to open on Sundays. Now it’s every day, all day and all night.

The first step is to get everyone used to seeing self service checkouts around, then they promote the idea that they’re keeping the prices down.
The next step is to make them the norm rather than the anomaly and.... before you know where you are..... you've been brainwashed.
You’re stood there happily talking to a blinking machine.

More people without a job...................think about it.


Reply Posted by sid on Wednesday February 19 2014 at 22:34
Its true. Barclay's bank in town have done exactly that. They will soon be fully automated,.
For those that think its a step forward,wait until something goes wrong with your account...crap!
Most of us have phoned a large company and whatever your problem is,there's never an option to press that will deal with your queries. Wait until its your money/debits/scams, its going to be rubbish. Tell it to www.#no body there.

Reply Posted by Geoff Thomas on Friday February 21 2014 at 15:09
Just had a huge row at Morrisons at Cortonwood Wood about their automated tills. Didn't recognise a snack 'meal deal' due to wrong drink being in shelf section and then manager, who I demanded to talk to, said that the auto tills were popular with shoppers. Oh, really? They save at least eight jobs and cause chaos, IMHO.

Reply Posted by baz on Saturday February 22 2014 at 16:13
i thought it weighed each item even still the nearest to stealing i go is when a item scans up cheaper then it was supposed to and even then were only talking about penny's per item

Reply Posted by coffee lover on Saturday February 22 2014 at 17:23
I've always refused to use self service tills. As has already been stated above, this is just another cost saving exercise and is putting people out of work. If we're all replaced by machines none of us will have money to spend and the whole sorry system will come crashing down.

Reply Posted by anon on Saturday March 1 2014 at 19:32
Al tell ya turns fowk into thiefs is simple fact of the cost of simple items fowk have to lower themselves to buy horrible saturated fatty foods aka smart price, Tesco homebrand etc..... So I can understand y some fowk nick food items it's astonishing the prices of food these asda owns salmon fillets 3 quid for 5 portions =-O

Reply Posted by john on Saturday March 1 2014 at 19:45
anon. What an absolute load of rubbish you post.

For instance I would love a Audi top of the range. Because it is expensive and way out of my price range it is ok to steal the car.

Theft is bad and if you can,t afford what you want then go for a cheaper option.

I did I bought a Ford Focus..

I hope your kids are happy with how you taught them . STEAL IF YOU CANT AFFORD THE ITEM!!!

Reply Posted by Pauline Graf on Saturday March 1 2014 at 19:53
Well said john @ People sould understand you can;t go around stealing. Comments from anon is no wonder Country is in such a mess. anon you sould be ashamed of yourself. Stealing can have a bigger effect with job losses. businesses closes.. grow up anon..

Reply Posted by Kfc on Saturday March 1 2014 at 19:39
Why does these machine ask you "if you brought your own bags"???????

Reply Posted by sid on Saturday March 1 2014 at 20:05
They're computers kfc. They,all be gathering information . If everyone puts no, they,all start charging for bags. There's, some money grabbing reason no doubt.