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Berneslai Homes Named As One Of Top Landlords

Thursday December 12 2013


Berneslai Homes Berneslai Homes


BERNESLAI Homes has been named as one of the top landlords in the country.

In a national poll conducted by 24 Housing magazine, a panel of housing industry judges compiled a list of the UK's top fifty social housing landlords.

The magazine's readers then voted on the final positions of the top ten, with the Barnsley company finishing in fourth.

Paul Tennant, president of the Chartered Institute of Housing and a judge in the competition, said: "What can be seen is a desire and passion to meet the needs and aspirations of a wide range of customers from all organisations irrespective of scale."

Berneslai Homes won plaudits from the judges for its efficient, resident-focused set up, with a range of impressive community projects.

"It’s a mix of the very solid and the very exciting," the judges said.

Berneslai Homes manages nearly 19,000 properties for Barnsley Council and under chief executive Helen Jaggar has won a reputation for excellent services, achieving three stars under the old Audit Commission regime and was voted amongst the top 100 not-for-profit companies to work for by the Sunday Times.

Tenant satisfaction stands at 90 per cent and Berneslai Homes has also started building new homes.

"This is a great achievement for Berneslai Homes and I'd like to say thank you to everyone who voted for us," said Helen Jaggar.

"Our ethos is excellent value for money services with tenants at the heart of what we do and we're very proud that this approach has been acknowledged at a national level."

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Reply Posted by observer on Thursday December 12 2013 at 12:40
this has got to be the joke of the year.i have people i know who live in berneslai "homes"??. they have reported faults and issues (which should have been dealt with before they moved in)?? and werent. some of these faults could have been serious one for example was a electric socket which had a gap behind it where a child could have had his \ her fingers in. the workmanship is shoddy. i.e. plastering. and only half of the work is completed. bt this i mean if a plasterer or builder arrives. if there is something to be done neceassary to finish a job to make it perfect and complete. they dont. even if its a small job. so the tennenat has to inform the berneslai "team". who then hve to set a date for the "professional"??. person to come out and have a look at the same job again. what an absolute joke this is..ha haaaa

Reply Posted by mb on Thursday December 12 2013 at 12:48
Wonderd how long it would take till the what a joke bunch started. If people dont like there houses or the way thay work then feel free to move. And if berneslie homes are sh*t and thay have been voted the best thank your stars you dont live in another area where the welfare houses are worse

Reply Posted by j on Thursday December 12 2013 at 12:59
Why do the people of Barnsley always take delight in wanting to pull down everything positive that's said about the town? - They should move elsewhere if they don't like it!! Well done, Berneslai Homes!!

Reply Posted by annie on Thursday December 12 2013 at 13:21
You obviously haven't had to live without heating since August ! go to Chapel Street Hoyland Common and then say well done Berneslai Homes !

Reply Posted by observer on Thursday December 12 2013 at 13:00
i dont fortunately have to live in the ratholes they provide. along with the cheap option of service they provide. i will feel free to do whatever i want. when i want. and with whom i want. and i will express what i want. and when i want. and also where i want tyvm.

Reply Posted by Nr on Thursday December 12 2013 at 13:13
If they came fourth I'm sure there's a lot worse places to live! If you don't like it move!

Reply Posted by annie on Thursday December 12 2013 at 13:17
This has got to be a wind up ! they obviously haven't told them about the no heating on Chapel Street that tenants still don't have ! What an absolute joke ! More like top liars !

Reply Posted by Really? on Thursday December 12 2013 at 13:22
I'm sure they wouldn't leave anyone without heating at all for 6 months. They have to respond to calls of no heating within 24 hours so I can't see that being true

Reply Posted by annie on Thursday December 12 2013 at 15:12
Oh yes it is true ! They are installing or should I say trying to install a ground source heat pump and residents have been left without heating, one lady has been admitted into hospital, go to Chapel Street, Hoyland Common and see for yourself.

Reply Posted by Rock bottom on Thursday December 12 2013 at 13:22
Absolute joke have to agree with the above comments,for some strange reason many folk have this impression that people who live in council houses should put up with shoddy workmanship,and poor houses,dont be fooled we pay £85/pw rent deserve housing that reflects the price,It's all about budgets and cost cutting to the extreme.

Reply Posted by avril on Thursday December 12 2013 at 13:36
Your having a laugh if this is true why do we have to wait months for things to be mended and some people have to wait months on housing list to be rehomed 7 half months it took them to moved out of a damp flat

Reply Posted by Jules on Thursday December 12 2013 at 13:38
What a laugh u work pay my rent and in credit and cant get a new window or a boiler that costs. £118.00 A MONTH to run for 4 hours a day. If we wasnt working then we would get the repairs done lol!!!!

Reply Posted by fuming tenant on Thursday December 12 2013 at 13:41
Well am telling u now they do. Even wen they came out after 24hr n got it back on as soon as it went off on timed i had to get them back out. And they told me to leave it running so it dint go off... Dint care how i was going to afford the gas bills to keep running. No consideration at all.

Reply Posted by Anon on Thursday December 12 2013 at 13:55
Well done to them... They obviously haven't looked at the complaints, list of repairs needed etc. A disabled family I know has been waiting for repairs to damp, missing roof tiles and brickwork supporting windows since FEBRUARY! This is making illnesses worse, including Asthma, Heart problems and physical disabilities made worse by cold and damp!

Reply Posted by Yawn on Thursday December 12 2013 at 14:39
All same boring people posting on we are barnsley as per

Reply Posted by Moaning sods on Thursday December 12 2013 at 14:40
£85 a week what do you want a mansion?! You all make me laugh and no I don't work for them but I'm happy to see barnsley doing well in the whole of the country, you complaining about not having the best boilers ect have a price up and see how they cost to buy and install or get out of your house and get some money to buy your own

Reply Posted by Same old on Thursday December 12 2013 at 14:52
You all want everything for nothing! I wish I could pay 85 a week for my house and get all my repairs and maintenance included! Full central heating systems, rewires the lot and still complaining. Try renting private and see how much better that is or even better get a job and get it done yourselves

Reply Posted by fuming tenant on Thursday December 12 2013 at 15:19
No all our stuff is free... Did u not read the article in chron a couple of mth ago about the tenant up mapplewell having to pay £91 for a light fitting. Get off ur high horse if ur nt a berneslai homes tenant if u lived in a house that needs several repairs through no fault of ur own then ud just be as angry too.

Reply Posted by Yawn on Thursday December 12 2013 at 15:51
Yes I read the article! No one forced her to pay 91 quid she could have paid for it doing privately for a lot cheaper it's not compulsory!

Reply Posted by Luther the Avenger on Thursday December 12 2013 at 16:46
The tenants at Chapel St have not been left without heating. A temporary boiler has been installed.

Reply Posted by annie on Thursday December 12 2013 at 18:21
The temporary boiler has failed !

Reply Posted by fuming tenant on Thursday December 12 2013 at 17:44
She went with berneslai homes as that's who she rents the house from so therefore went to them just like if u rented private u would go to ur landlord

Reply Posted by steve on Thursday December 12 2013 at 17:49
your having a laugh we only have a shower and applied for a bath fitting as my youngest daughter as Reynards and twice been refused.