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Police Number Changes to 101

Tuesday November 8 2011




THE non-emergency phone number to contact South Yorkshire Police has changed from he usual Sheffield number to 101.

101 replaces the previous 0114 2202020 non-emergency number for the whole of South Yorkshire, which will be gradually phased out - it comes after statistics show approximately a third of all 999 calls received by South Yorkshire Police are not genuine emergencies.

A spokesman for the police said: "To clarify some of the comments and misconceptions on this issues we can
confirm that some people who were able to call the previous non-emergency numbers on their inclusive call packages will be charged more than they were previously.

"However, for many 101 will be cheaper than the previous cost of calling the police when it is not an emergency as calls to some other existing police non-emergency numbers can cost over £1.25 for a five
minute call on pay-as-you-go tariffs.

"101 is a service made available to members of the public to be used in situations that do not require an immediate police response. As such, it is appropriate that a contribution is made to the cost of providing this
service.

"The police service has always charged for non-emergency related calls and the introduction of the national 101 number allows for this cost to be standardised across the country."

The Home Office says it will work with the major telephone operators to explore the possibility of including ‘101’ calls in call packages.

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11 Showing 11 comments

Reply Posted by Prentice on Wednesday November 9 2011 at 10:53
15p???? I  think that this is going to be a barrier to people in real need. We all pay our taxes and now we are going to be penalised even further to report crimes that often go unsolved or even fully investigated. This is another kick in the teeth for law abiding citizens. Many people get free calls as part of their package deals, why should they have to pay for this service?

Reply Posted by Jo H on Wednesday November 9 2011 at 11:07
If they are in real need they can always call the emergency services, because REAL need is an emergency. 

Reply Posted by Geoff on Wednesday November 9 2011 at 11:08
come off it, its 15p! 

Reply Posted by Ray on Wednesday November 9 2011 at 11:24
Hopefully it will make people will think first as to whether the call they are making is worth it beforehand and not bother the police with trivial tosh!

Reply Posted by Ray on Wednesday November 9 2011 at 11:26
Hopefully it will make people will think first as to whether the call they are making is worth it beforehand and not bother the police with trivial tosh!

Reply Posted by Darren Thornton on Wednesday November 9 2011 at 12:47
Why do they even need to charge for the call in the first place?
This is a blatant excuse for the police to make money for no reason - the tax that everyone pays includes the police.

I agree we are being penalised!

There is no need for the 101 number - just leave the one thats already there.

If its not an emergency a quick look in the phonebook / yellow pages / internet will find the number!

Reply Posted by Adele Carr on Wednesday November 9 2011 at 16:05
I think that now even more people will call 999 but look on the bright side. Some people will think twice before ringing to grass you up for something because that is their mentality.

Reply Posted by Sue on Thursday November 10 2011 at 09:39
did they not charge for the other number 0114 always thought they did if so it would have cost more than 15p in most cases . 

Reply Posted by Vroutjiec3 on Thursday November 10 2011 at 10:03
I think It's a very good idea!
ppl ring 999 as not everyone knows the Sheffield switch board phone number. If It's used sensibly it should work a treat. 
There are too many hoax calls made to the 999 emergency number. I don't like to think that my families lives could be at even greater risk because of a false emergency calls. 

Reply Posted by John Wood on Thursday November 10 2011 at 11:46
I reckon this will give an increase in non emergency 999 calls, as people will not want to pay for the call.. even if it is only 15p.
There was nothing wrong with it before.. other than no direct number to Barnsley..  I hate having to explain things twice..

Reply Posted by Bowler279 on Thursday November 10 2011 at 18:12
more than likely the old 01142202020 no. will still be working & 101 will divert to that so folk on a "free" bundle like myself should try tht first