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Citizens Advice Bureau Phone Service To Be Reduced Due To Funding

Monday March 18 2013


Reduced service due to funding cut Reduced service due to funding cut


A CRUCIAL telephone advice service run by Barnsley Citizens Advice Bureau will be reduced this month because funding from the government has expired.

The cut comes at a time when the bureau's advice line will be crucial to people in Barnsley as government welfare reforms kick in, and they seek help to resolve legal, money and other problems.

The line is currently available for 30 hours a week but from the beginning of April it will be axed to just 17.5 hours. It's believed three paid staff, who work alongside volunteers, are set to lose their jobs.

The cut in the service is due to funding from the government's 'Advice Service Fund' coming to an end. This cash boost had enabled the Barnsley bureau to deal with 12 per cent more problems. It also saw a 20 per cent rise in the number of people seen and handled 40 per cent more telephone assessments.

Barnsley Council leader Steve Houghton, said: "It's extremely disappointing that CAB is going to lose part of its funding which is bound to adversely impact on the service they can provide."

The council, the Citizens Advice Bureau and the Barnsley Credit Union have said they will work together to make sure people receive support. 

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Reply Posted by me on Monday March 18 2013 at 10:41
this government stinks--theyve took everything-money goes down -pay for council tax-bedroom tax--legal aid--cant get help from cab now--then benefits are going to be paid monthly and behind a month so we all starve-get in debt become homeless-crime rates are going to go through roof--they want voting out--were in more debt now-than when labour were in--he said hed sort the debt problem out ---yes rich get richer--people wont get heating cant afford any bills-we'll end up back with plague---rickets etc--poverty--ration books--then they also expect ya to save for later in life--but yet you have savings they tell ya to live off it

Reply Posted by stevo on Monday March 18 2013 at 17:40
Me - Shocking Grammar!

Dont be fooled with the CAB they are in cahoots with the government,i have first hand experience of this!

Reply Posted by Mick on Monday March 18 2013 at 20:28
Stevo - Not sure why you would say that CAB is 'in cahoots' with the govt. There is no reason for them to be and they certainly get less funding from this govt than they did from the last. Maybe you didn't like the advice that they gave you.

Reply Posted by Stevo on Tuesday March 19 2013 at 06:48
Mick,all i can say is it was a DWP matter,the CAB gave me advice on an and told me i could not possibly win as everything the (DWP) had done was within current legislation.
I wasnt too convinced and did my own research and there was nothing in the "legislation" that could have possibly stopped me from winning ,just to make sure i was right i saw a solicitor he did indeed confirm that i had an 100% cast iron case and that the CAB "advice" was wrong.
I did further poking on various forums and it seems that the "advice" i was given was a standard response by CAB and they actively discourage the people they are supposedly there to represent not to pursue the matter.
I also have proof they deliberately give misleading advice on CSA (CMEC) Matters and that they read the "client" a standard script,again to discourage the client not to take matters further.
The CBA is supposed to be impartial,believe me in my experience it is far off being impartial.